Question

Shoppers want to look over all the available information and will be happy to go home with one useful new idea.

Options

  1. Temperature Reading
  2. Value Stream Mapping
  3. Critical Chain Analysis
  4. Kano Analysis

Correct Answer

1

Explanation

This is an example of a “Temperature Reading” activity. Temperature Reading allows people to include aspects of group life that are usually ignored: appreciations, puzzles, and hopes and wishes.

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